Legal

BRIGHTCOVE SERVICES SUBPROCESSORS

Last modified: August 9, 2024

All terms used herein are as defined in the Data Processing Addendum and/or Service Agreement entered into between Brightcove and Company.

Brightcove engages with certain third-party Subprocessors to provide specific functionality in connection with Brightcove Services. These Subprocessors are set forth below and have access to and may Process certain service data, which may include Personal Data, in order to provide the identified Brightcove Services.

This list will be updated from time to time to reflect the then-current Subprocessors being used in connection with Brightcove Services and notice will be provided as set forth in the Company’s Data Processing Addendum.

Enter your email below to receive updates on Brightcove Services Subprocessors.

Brightcove online video platform (OVP) services

CDN Providers

Vendor

Description of Services

Entity Location(s)

Brightcove Services

Address

Privacy Contact
Name

Position

Contact Details

Akamai

Content delivery services

Global

All

Akamai Technologies, Inc.
145 Broadway
Cambridge, MA 02142, USA

Cloudfront

Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North, Seattle, WA 98109, USA

Fastly

Fastly, Inc.
PO BOX 78266
San Francisco, CA 94107

Cloud Storage

Vendor

Description of Services

Entity Location(s)

Brightcove Services

Address

Privacy Contact
Name

Position

Contact Details

Amazon Web Services

Storage of content and analytics data

Global

All

Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North
Seattle, WA 98109, USA

Google

Google LLC
1600 Amphitheatre Parkway
Mountain View, California 94043
United States

Other Providers

Vendor

Description of Services

Entity Location(s)

Brightcove Services

Address

Privacy Contact
Name

Position

Contact Details

Amazon Web Services

Auditing, monitoring and logging; Analytics and billing; Compute; Database and data services; Data transfer and streaming, Source code version control, Communication.

Seattle, WA

All

Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North
Seattle, WA 98109
USA

CastLabs

Digital Rights Management

Berlin, GER

All

castLabs GmbH
Wilhelmine-Gemberg-Weg 5-7
10179 Berlin
Germany

Cloudflare

Source code version control

San Francisco, CA

All

101 Townsend St
San Francisco, CA 94107
USA

Datadog

Cloud operations monitoring & analytics

New York, NY

All

Datadog, Inc.
620 8th Avenue, Floor 45
New York, NY

Elastic Search

Database and data Services

Mountain View, CA
Amsterdam, Netherlands

Once Video Cloud

Elasticsearch, Inc.
Attn: Privacy Team
800 W. El Camino Real, Suite 350
Mountain View, CA 94040
USA 

Or

Elasticsearch B.V.
Attn: Privacy Team
Keizersgracht 281
1016 ED Amsterdam
The Netherlands

[email protected]

or

[email protected]

Frequency Networks, Inc.

FAST Channel Solutions

Los Angeles, CA

FAST Services

8549 Wilshire Blvd.,
#3200,
Beverly Hills, CA 90211

Fullstory

Analytics and billing

Atlanta, GA

Studio

FullStory, Inc.
Attn: Privacy
1745 Peachtree St NE, Suite G
Atlanta, GA 30309

Google Ad Manager

Advertising Monetization

Global

Brightcove Ad Monetization

Google LLC
1600 Amphitheatre Parkway
Mountain View, California 94043
United States

Google Analytics

Analytics and billing

Global

Studio

Google LLC
1600 Amphitheatre Parkway
Mountain View, California 94043
United States

Magnite, Inc.

Advertising Monetization

New York, New York

Brightcove Ad Monetization

1250 Broadway,
15th Floor,
NY, NY 10001 USA

MongoDB / Atlas

Database and data services

New York, NY Dublin, IRL

All

MongoDB, Inc.
1633 Broadway, 38th Floor
New York, NY 10019

Oracle

Analytics and billing; Communication

Redwood City, CA

All, Marketing

"Oracle Corporation
Willis Tower
233 South Wacker Drive
45th Floor
Chicago, IL 60606

For EU/EEA data subjects:
Hauptstraße 4
D-85579 Neubiberg / München
Germany"

Robert Niedermeier
EU Data Protection Officer

MessageBird (Pusher)

Communication

Amsterdam, Netherlands

Audience Insights

Trompenburgstraat 2-C
1079TX
Amsterdam, The Netherlands

Okta, Inc

Identity verification/Permissions management

Global

All

100 First Street
San Francisco, California
94105, USA

PigeonLab

Communication

Symbiosis, Singapore

Virtual Events

PigeonLab Pte Ltd.
3 Fusionopolis Way, #13-23
Symbiosis, Singapore 138633

PubMatic, Inc.

Advertising Monetization

Global

Brightcove Ad Monetization

PubMatic, Inc.

601 Marshall Street

Redwood City, CA 94063

Rollbar

Cloud operations monitoring & analytics

San Francisco, CA

Video Cloud Audience Gallery

Rollbar Inc.

51 Federal St Ste 401
San Francisco, CA 94107

Salesforce

Customer support, Computing Services

San Francisco, CA

All

415 Mission St., 3rd Floor
San Francisco, CA 94105
USA

Salesforce Data Protection Officer (Salesforce Privacy Team) (and in India, a Grievance Officer)

[email protected]

Sentry.io

Auditing, monitoring, and logging

San Francisco, CA

Studio

Sentry.io

132 Hawthorne St
San Francisco, CA 94107

SpringServe, Inc.

Advertising Monetization

New York, New York

Brightcove Ad Monetization

1250 Broadway,
15th Floor,
NY, NY 10001 USA

Status.io

Auditing, monitoring, and logging

NJ

All

T3CH.com LLC
12 S. Main St. #412
Allentown, NJ 08501

SumoLogic

Cloud operations monitoring & analytics

Redwood City, CA

All

Sumo Logic Inc.
c/o Legal Department
305 Main Street
Redwood City, CA 94063

Wochit, Inc.

Editing

New York, NY

All

551 W 181st St.,
Mailbox #237,
New York, NY 10033

Wowza

Encoding

Golden, CO

All

Wowza Media Systems, Inc.
Attn: General Counsel
523 Park Point Drive, Suite 300
Golden, CO 80401
USA

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