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LEGAL

BRIGHTCOVE PRIVACY POLICIES

TRUSTe

Last modified: April 9, 2024

INTRODUCTION

The Brightcove Privacy Policies ("Privacy Policies") describe Brightcove Inc., and its affiliates’ (“Brightcove” or “we”) practices regarding information collected by our products and services (collectively, “Brightcove Services”). Any use of Brightcove Services, including the Studio and sign-up pages accessible through Brightcove domains (including www.brightcove.com), and any other information you may provide to us or we may collect from you, is covered by these Privacy Policies.

Brightcove collects and processes information based on our relationship with you. We believe in transparency in our data practices. That is why our Privacy Policies are divided by user type - such as (a) website visitors and prospective customers, (b) customers and the viewers of our customers' content, (c) job applicants and employees, (d) and/or PLAYTV viewers. To learn more about the practices applicable to you, please select your category from the options below.

Brightcove Services are generally intended for business use by corporate entities - our “Customers” - and not for personal use. Our Customers use Brightcove technology to serve video through their own websites or apps to their “Viewers.” We do not have a direct relationship with our Customers’ Viewers.

Brightcove’s PlayTV service has a direct relationship with its viewers (our Customers) and collects information from and about those Customers as set out in the PlayTV section below. Like most companies, we also collect information from visitors to our website. Finally, we collect and process information from employees and job applicants.

Information collected from Viewers on Customers’ websites or apps is on behalf of our Customers and subject to the Customers’ privacy policies. Customers’ Viewers who have questions or concerns about information collected when they view content via Brightcove Services, or about the content they are viewing, should contact the Customer through the Customer’s website or app on which such content is available.

Our Cookie Policy & Advertising Choices and Communication Options apply to everyone. Please review these Privacy Policies as part of your use of Brightcove’s publicly-available websites (“Website”), so you can learn about the options available to you and how to change your preferences.

Download the Privacy Policies in PDF Format.

CHANGES TO OUR PRIVACY POLICY

We may occasionally update our Privacy Policies to reflect changes to our information and privacy practices. If we make any material changes, we will notify you by posting a notice on our Website prior to or simultaneously with the change becoming effective, or directly where required by law or our agreements with you. Your continued use of the Website and the Brightcove Services after any such modification constitutes, and is conditioned on, acceptance of such modified Privacy Policies. We encourage you to review this page periodically for the latest information on our privacy practices. The date the Privacy Policies were last revised can be found at the top of this page.

CONTACT US

If you have any questions regarding these Privacy Policies, please contact us by email at privacy@brightcove.com, call us at +1 617 500 4947, or write to us at:

Brightcove Inc.
Attn: Privacy Team
281 Summer Street
Boston, MA 02210

Please be sure to include sufficient information so we can understand and respond to your specific question or request.

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