Brightcove Services Subprocessors

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Brightcove Services Subprocessors

Privacy Policies
 
TRUSTe

LAST UPDATED: June 23, 2022

All terms used herein are as defined in the Data Processing Addendum and/or Service Agreement entered into between Brightcove and Company.

Brightcove engages with certain third-party Subprocessors to provide specific functionality in connection with Brightcove Services. These Subprocessors are set forth below and have access to and may Process certain service data, which may include Personal Data, in order to provide the identified Brightcove Services.

This list will be updated from time to time to reflect the then-current Subprocessors being used in connection with Brightcove Services and notice will be provided as set forth in the Company's Data Processing Addendum.

Enter your email below to receive updates on Brightcove Services Subprocessors.

 

Brightcove online video platform (OVP) services

VendorDescription of ServicesEntity Location(s)Brightcove ServicesAddressPrivacy Contact Name
Position
Contact Details
CDN Providers
Akamai
Content delivery services
Global
All
Akamai Technologies, Inc.
145 Broadway
Cambridge, MA 02142, USA
Cloudfront
Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North, Seattle, WA 98109, USA
Fastly
Fastly, Inc.
PO BOX 78266
San Francisco, CA 94107
Cloud Storage
Amazon Web Services
Storage of content and analytics data
Global
All
Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North
Seattle, WA 98109, USA
Google
Google LLC
1600 Amphitheatre Parkway
Mountain View, California 94043
United States
Data Centers
Internap
Data center services
Somerville, MA
All
Internap Holding LLC
1 Enterprise Ave
North Secaucus, New Jersey 07094
Other Providers
Amazon Web Services
Auditing, monitoring and logging; Analytics and billing; Compute; Database and data services; Data transfer and streaming, Source code version control, Communication.
Seattle, WA
All
Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North
Seattle, WA 98109
USA
Appcues
Studio tutorials
Boston, MA
Studio
Appcues, Inc.
177 Huntington Ave Ste 1703
PMB 94414
Boston, MA 02115 USA
CastLabs
Digital Rights Management
Berlin, GER
All

Departamento de Estatística, UFPE
Recife - Brazil

Cloudflare
Source code version control
San Francisco, CA
All
101 Townsend St
San Francisco, CA 94107
USA
Datadog
Cloud operations monitoring & analytics
New York, NY
All
Datadog, Inc.
620 8th Avenue, Floor 45
New York, NY
Elastic Search
Database and data Services
Mountain View, CA

Amsterdam, Netherlands
Once Video Cloud
Elasticsearch, Inc.
Attn: Privacy Team
800 W. El Camino Real, Suite 350
Mountain View, CA 94040
USA

Or

Elasticsearch B.V.
Attn: Privacy Team
Keizersgracht 281
1016 ED Amsterdam
The Netherlands
Fullstory
Analytics and billing
Atlanta, GA
Studio
FullStory, Inc.
Attn: Privacy
1745 Peachtree St NE, Suite G
Atlanta, GA 30309
Google Analytics
Analytics and billing
Global
Studio
Google LLC
1600 Amphitheatre Parkway
Mountain View, California 94043
United States
MongoDB / Atlas
Database and data services
New York, NY

Dublin, IRL
All
MongoDB, Inc.
1633 Broadway, 38th Floor
New York, NY 10019
Oracle
Analytics and billing; Communication
Redwood City, CA
All; Marketing
"Oracle Corporation
Willis Tower
233 South Wacker Drive
45th Floor
Chicago, IL 60606

For EU/EEA data subjects:

Hauptstraße 4
D-85579 Neubiberg / München
Germany"
Robert Niedermeier
EU Data Protection Officer
MessageBird (Pusher)
Communication
Amsterdam, Netherlands
Audience Insights
Trompenburgstraat 2-C
1079TX
Amsterdam, The Netherlands
PigeonLab
Communication
Symbiosis, Singapore
Virtual Events
PigeonLab Pte Ltd.
3 Fusionopolis Way, #13-23
Symbiosis, Singapore 138633
Rollbar
Cloud operations monitoring & analytics
San Francisco, CA
Video Cloud Audience Gallery
Rollbar Inc.
51 Federal St Ste 401
San Francisco, CA 94107
Salesforce
Customer support, Computing Services
San Francisco, CA
All
415 Mission St., 3rd Floor
San Francisco, CA 94105
USA
Salesforce Data Protection Officer (Salesforce Privacy Team) (and in India, a Grievance Officer)

privacy@salesforce.com
Auditing, monitoring, and logging
San Francisco, CA
Studio
Sentry.io
132 Hawthorne St
San Francisco, CA 94107
Auditing, monitoring, and logging
NJ
All
T3CH.com LLC
12 S. Main St. #412
Allentown, NJ 08501
SumoLogic
Cloud operations monitoring & analytics
Redwood City, CA
All
Sumo Logic Inc.
c/o Legal Department
305 Main Street
Redwood City, CA 94063
Wowza
Encoding
Golden, CO
Live
Wowza Media Systems, Inc.
Attn: General Counsel
523 Park Point Drive, Suite 300
Golden, CO 80401
USA

 

Ooyala online video platform (OVP) services

This section lists subprocessors engaged in the provision of heritage Ooyala OVP Services only.

VendorDescription of ServicesEntity Location(s)Brightcove (heritage Ooyala) ServicesAddressPrivacy Contact Name
Position
Contact Details
CDN Providers
Akamai
Content delivery services
Global
All
Akamai Technologies, Inc.
145 Broadway
Cambridge, MA 02142
USA
Amazon Cloudfront
   
Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North
Seattle, WA 98109
USA
Cloud Storage
Amazon Web Services
Storage of Content and analytics data
Global
All
Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North
Seattle, WA 98109
USA
Microsoft
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052
USA
Other Providers
AWS Elemental
Transcoding & asset management
Portland, OR
All
Amazon Web Services, Inc.
Attn: AWS Legal
410 Terry Avenue North
Seattle, WA 98109
USA
Datadog
Operational Monitoring & analytics
New York, NY
All
Datadog, Inc.
620 8th Avenue, Floor 45
New York, NY 10018
LSD Live
Monitoring & analytics
Global
Live
  
Nice People at Work
Business Intelligence
Barcelona, SPA
All
NicePeopleAtWork S.L.
C. Roc Boronat 23, 08005
Barcelona, Spain
SumoLogic
Cloud log management & analytics
New York, NY
All
Sumo Logic Inc.
c/o Legal Department
305 Main Street
Redwood City, CA 94063
Wowza
Encoding
Golden, CO
Live
Wowza Media Systems, Inc.
Attn: General Counsel
523 Park Point Drive, Suite 300
Golden, CO 80401
USA
Zuora
Subscription management
San Mateo, CA
All
Zuora, Inc.
101 Redwood Shores Pkwy
Redwood City, CA 94065
(650) 779-4993
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