BRIGHTCOVE RELEASES 7 MAJOR NEW FEATURES TO DRIVE REACH, ENGAGEMENT, EFFICIENCY, AND QUALITY

Back in July 2025, Brightcove unveiled an ambitious roadmap with a dual focus on innovation and quality of experience. Since then, the team has rolled out a wave of twelve new tools and features to expand reach, bolster engagement, enhance stream quality, and optimize workflows.

Early reception has been positive, with nearly 150 customers trialing the new AI features and several leveraging Brightcove’s new live experience to bring their audiences high-quality content.

Below, we dive into seven standout new features built to deliver exceptional value for Brightcove customers.

 

Increasing reach & engagement

Let’s start with the tools and features designed to help our Brightcove customers extend their global reach and deepen audience engagement. From AI-powered translation and dubbing to mobile-first video experiences and next-generation live streaming, these updates make it easier than ever to connect with viewers everywhere—and keep them watching.

Screenshot of AI Suite Universal translator

 

AI Suite: Universal Translator

With Universal Translator, our customers can localize videos into over 50 languages directly within the platform. Customers have complete control over the output, with the ability to check and refine AI-generated transcripts before translation and dubbing begin.

The result is a natural and perfectly-synched localized audio track that maintains the authenticity of the original language in tone, style, and pacing.

In short, the Universal Translator delivers the quality of traditional translation and dubbing services—but much faster, and without the same financial investment.


Further refinements based on customer feedback

Since launch, we’ve continued improving the tool and adding more features based on customer input, including adding an option to use fully synthetic voices for dubbing alongside those modeled on the original speaker.

Universal translator in action

  • Media & Sports: Use Universal Translator to publish breaking news or game highlights in multiple languages within minutes, reaching fans and viewers across the globe.
  • Enterprise: Localize executive communications or training videos for regional teams, ensuring consistency worldwide.

Read the full blog post!

Screenshot that shows the Vertical Videos new feature

 

Vertical Videos 

Now with the Vertical Video Gallery Template, customers can easily set up a TikTok- or Reels-style video feed right on their website. It’s a quick, flexible, and scalable way for businesses to enhance mobile engagement and attract younger viewers.

Vertical videos in action

  • Media: Share short clips in a swipeable feed to increase mobile engagement and session duration.
  • Entertainment: Highlight key moments, interviews, or user-generated content in a mobile-friendly format.
  • Sports: Build engaging highlight hubs that encourage people to come back and watch more.

Read the full Blog Post!

 

NextGen Live: Quality, monetization, and protection

NextGen Live brings new advancements to live streaming, combining an exceptional viewer experience with intelligent tools for content protection and monetization. Just weeks after release, Brightcove’s NextGen live has already supported high-profile events with more than 200,000 concurrent viewers.

4K stream quality 

Broadcasters can stream live sports, concerts, and premieres with 4K ultra-high-definition clarity. The superior quality will likewise give Enterprise customers an extremely professional look when streaming live events, brand showcases, and promotional content for high-profile launches.

 

Low latency streaming

Live content streamed via Brightcove now has a maximum delay of eight seconds. This minimal lag time is especially important for bringing live sports, polls, and interactive shows to life. Companies can use the same technology for real-time engagement during corporate streams, such as live Q&As during events.

 

Live + Server-Side Ad Insertion (SSAI) + Digital Rights Management (DRM)  

Three once-separate capabilities have been united into one seamless streaming solution—bringing smarter monetization and stronger content protection to every live event. With integrated ad insertion and enterprise-grade security, Brightcove customers can now deliver high-quality live experiences that perform, protect, and pay off.

Read the full Blog Post!

 

Optimizing workflows

In today’s video landscape, efficiency is as important as quality. Brightcove’s latest workflow enhancements harness the latest AI to improve the automatic creation of captions and metadata—two of the most time-consuming yet essential steps in video production.

 

AI Suite: Auto-Captions

With over 250 Brightcove customers already relying on it, Brightcove’s native Auto-Captions tool has been updated to deliver higher-quality captions across the board. In addition to an improved baseline quality and more natural phrasings, the latest improvements include a new Custom Dictionary to give customers full control over how proper names, brand terms, acronyms, and sensitive language are handled within Brightcove. With Auto-Captions, teams can eliminate transcription errors, save time, and ensure consistency and quality across their videos.

Auto-captions in action 

  • Media publishers can quickly add subtitles to content with consistent brand terminology—facilitating accessibility and ensuring compliance without slowing down the publishing process.
  • Enterprise teams can use Custom Dictionaries to ensure internal vocabularies and product names are transcribed accurately across all training and communications videos.

Read the full Blog Post!

 

Screenshot of the new AI Suite Metadata Optimizer

AI Suite: Metadata Optimizer

Brightcove’s new Metadata Optimizer automatically generates video metadata using text tracks and audio and visual analyses. Multi-language support enables metadata generation and translation into more than 40 languages, and customizable style rules and tag architecture ensure the results reflect organizational standards. By automating metadata generation, teams can save hours in otherwise time-consuming manual work and improve overall SEO and in-platform search performance.

Further refinements based on customer feedback
When first released, Metadata Optimizer only analyzed text inputs. Responding to customer requests, the team quickly expanded inputs to include visuals as well, giving the AI tool more contextual awareness for better results.

Metadata Optimizer in action

  • Enterprise customers can optimize metadata across training and internal comms videos to make them easier to find and reuse.
  • Plus, any customers with large media libraries can apply consistent metadata in bulk, saving hours of manual tagging and ensuring brand alignment.

Read the full Blog Post!

 

Even more coming soon 

 

In the coming months, Brightcove customers can expect several additional new features and improvements to drive reach, engagement, and overall customer experience. Here are some of the most exciting upcoming items:

  • AI Content Multiplier: Turn a single piece of content into various clips for maximum reach across various channels.
  • Recommendations Engine: A native recommendation engine to drive viewer engagement with smarter, real-time content suggestions
  • New Interactivity experience: A modernized Interactivity experience to engage audiences deeply with sleek, interactive video experiences
  • New Gallery experience: A reimagined Gallery with modern, brand-aligned video-first web experiences
  • New UX/UI: A reimagined Brightcove experience to bring customers a modern, consistent platform built for clarity and usability

We can’t wait to share more updates with you soon! 🚀

PLATFORM ENHANCEMENTS THAT PUT CUSTOMERS FIRST

Our teams have been hard at work making the Brightcove platform more powerful, more reliable, and more insightful for our customers. We’re proud to share three key improvements: enhanced scheduled reports, a new way to measure video performance with destination paths, and expanded scalability for Campaign. Each of these updates reflects our commitment to creating meaningful value and removing friction so you can focus on engaging your audiences.

 

Why It Matters

These enhancements are about giving you confidence in your everyday workflows and new tools to help you grow. Reports arrive when you need them, analytics go deeper to show you exactly how your viewers interact, and Campaigns now reach far larger audiences without limits holding you back. It’s the result of dedicated engineering efforts designed to make your work easier and more effective.

 

What’s New

 
Scheduled Reports, More Reliable Than Ever

We’ve strengthened the way reports are delivered, ensuring they arrive consistently, even for large accounts with complex data needs. That means less time spent checking, retrying, or manually recreating reports, and more time using the insights to make smarter decisions.

Video + Destination Path Analytics

Understanding where viewers are engaging with your content is now easier than ever. With our new analytics dimension, you can see performance broken down by video and destination path within your properties.

For example:

  • Event organizers can understand if webinar attendees arrive from the support page or events page.
  • Auto manufacturers can see if their newest SUV videos perform best in the ‘new releases’, ‘SUV’ or ‘luxury’ sections.
  • Publishers can compare how videos like the Messi transfer story perform across sections such as Main, Sports, Business, or Celebrities.

This granularity adds insight and helps you optimize placement, improve engagement, and guide content strategy.

Campaigns at Scale: Now Supporting 20K Daily Viewers

Your campaigns can now reach up to 20,000 daily viewers with confidence. This expanded capacity means you can connect with larger audiences while still capturing every important lead. As your marketing goals grow, Campaign grows with you.

Use Cases

  • Media companies can rely on reports arriving on time to guide editorial and audience strategies.
  • Enterprises can understand how different sections of their digital properties drive engagement and adjust accordingly.
  • Marketers can scale campaigns to reach more viewers and generate more leads without worrying about system constraints.

 

The Big Picture

These enhancements are the result of sustained investment in innovation and customer value. They demonstrate how Brightcove engineering is focused on practical improvements that directly benefit your day-to-day work — from better insights to greater scale.

What’s Next

This is only the beginning. These improvements are the first proof of what’s possible when Brightcove’s engineering teams focus on unlocking efficiency and delivering new value. Stay tuned — there’s much more to come.

TURN YOUR VIDEO LIBRARY INTO A SCROLL-STOPPING VERTICAL FEED

Vertical Videos Experience lets you deliver a TikTok/Reels-style vertical feed on the web, powered by Brightcove. It’s a mobile-native, swipeable, 9:16 video experience designed to boost time-on-site and repeat visits. Create it in minutes with Gallery and publish anywhere your audience already is. No custom code required.

 

Why It Matters

Short-form vertical video has become the default language of mobile audiences, especially younger viewers. Vertical Videos Experience gives you a proven, modern UX fully supported by Brightcove’s platform so you can move fast, meet audience expectations, and grow engagement at scale. With billions of annual mobile views across Brightcove players, optimizing for vertical is a direct line to impact.

 

How it works

  • Create a new Gallery experience: in Brightcove Gallery, choose the Vertical Videos Experience, connect your playlist(s) or tags, and tailor basic styling to match your brand.
  • Embed it into your site: publish from Gallery and embed the feed on any page. It’s responsive, optimized for 9:16, and tuned for mobile interaction out of the box.
  • Measure and optimize: use Brightcove’s integrated analytics to track consumption and retention.

Use Cases

    • News: Turn breaking updates and explainer clips into a continuous feed that keeps mobile readers swiping through your coverage. Expect higher session depth and return visits on key news days.
    • Sports Highlights: Package game highlights, player moments, and fan content into a snackable feed that sustains momentum from pregame to postgame.
    • Entertainment & Lifestyle: Promote trailers, shorts, and behind-the-scenes moments in a lean-back vertical stream that drives discovery and watch time between tentpoles.

 

The Big Picture

Vertical Videos Experience reflects a straightforward approach: listen to what customers are building toward, then provide a path that removes friction and leaves room for choice. By delivering this via Gallery, teams can adopt quickly, use familiar publishing steps, and still retain the ability to tailor the experience for their brand and audience.

What’s Next

This release is on Web. We’re exploring native SDK support and additional Gallery options (templates, layout controls, deeper engagement insights) in upcoming iterations. Expect frequent enhancements as we learn from your use and continue investing in mobile-first experiences.

 

Try it today!

Vertical Video Experiences are available today. Swap in the visuals above and share with your teams or reach out to your Brightcove representative for rollout tips and best practices.

Read the documentation here!

PREVIEW BEFORE YOU PLAY: ANIMATED THUMBNAILS DRIVE FASTER, SMARTER VIDEO ENGAGEMENT

Animated Thumbnails bring motion previews to your video experiences. When viewers hover over or scroll past a video tile, a short, silent clip plays automatically so audiences can quickly gauge relevance and decide to watch. The result: faster content discovery, higher confidence to click, and a more modern, engaging video surface across homepages, galleries, and libraries.

 

Why It Matters

Static thumbnails make audiences guess. Animated Thumbnails replace guesswork with an authentic glimpse of the actual content tone, pacing, and subject right where decisions happen. For media companies, that means improved browsing and view-through across feeds and carousels. For enterprise teams, it means more engagement with product demos, town halls, and training. Customers who use motion previews typically see increased click-through to play, because curiosity is sparked in the moment of discovery.

 

How it works

  • Add Animated Thumbnails to any video experience.
  • On hover or as tiles enter the viewport, a lightweight, muted preview plays in place looping seamlessly.
  • It’s performance-first: previews are delivered efficiently alongside standard playback metadata for minimal page impact.
  • You control the experience: customize start time, end time, duration, and hover delay to match your design and audience behavior.
  • Content controls are respected: previews are derived from permitted sources and work safely alongside SSAI, DRM, and custom monetization setups.

Use Cases

  • Media homepages & channels: Turn browsing into watching. Use motion to tease episodic series, highlights, or trending clips so fans sample before committing.
  • Marketing sites & product hubs: Let prospects preview demos or testimonials instantly reducing friction and encouraging the click to full playback.
  • Internal video libraries: Help employees scan training modules and leadership updates more efficiently by surfacing the tone and speaker in a glance.

 

The Big Picture

Animated Thumbnails are part of our ongoing push to marry delightful UX with measurable outcomes. They showcase Brightcove’s product  focus on solving real customer problems, reducing production effort, modernizing video discovery, and driving engagement where it counts. This is one of many features shipping rapidly to help you get more value from every video view.

 

What’s Next

We’re expanding customization options and exploring AI-powered “smart previews” that automatically select the most representative or engaging clip for each video. Expect updates as we learn from your use cases and continue to raise the bar for video discovery and performance.

 

Try it today!

Animated Thumbnails are available today. Swap in the visuals above and share with your teams or reach out to your Brightcove representative for rollout tips and best practices.

Read the documentation here!

NEXTGEN LIVE: REDEFINING LIVE STREAMING WITH 4K, SSAI MONETIZATION, AND DRM PROTECTION

NextGen Live delivers Brightcove’s most advanced live streaming experience yet: 4K quality, SSAI monetization, and DRM protection—all within a single platform. Broadcasters, media companies, and enterprises can now stream at broadcast quality, monetize reliably, and protect valuable content without juggling multiple vendors.

 

Why It Matters

Viewers today expect cinematic live quality across every screen. At the same time, ad revenue remains essential—but traditional client-side ads are increasingly blocked. Rights holders and enterprises also demand top-tier content security.

Live streaming is reshaping viewing habits, especially among younger audiences. About 61% of U.S. adults ages 18–29 now primarily watch via streaming, with Gen Z and Millennials spending far more time online than on traditional TV. For publishers, delivering premium live experiences is no longer optional—it’s a necessity.

Until now, achieving quality, monetization, and security meant stitching together complex solutions. NextGen Live unifies them into one seamless workflow.

 

How it works

NextGen Live makes advanced streaming effortless:

  • 4K Streaming: Enable 4K in your live setup—Brightcove handles adaptive renditions automatically for the best experience on any device.

  • SSAI Monetization: Turn on server-side ad stitching to bypass ad blockers and deliver seamless, TV-like ad experiences.

  • DRM Protection: Activate DRM with a few clicks using Widevine, PlayReady, and FairPlay for built-in, enterprise-grade security.

In minutes, you can upgrade from standard streaming to a secure, monetized, broadcast-grade experience.

Use Cases

  • Sports & Entertainment: Stream live matches and concerts in 4K, monetize with SSAI, and meet DRM rights requirements.

  • News Broadcasters: Deliver breaking stories with unblocked ad experiences and secure, protected feeds.

  • Enterprise Events: Host town halls or launches with TV-quality production and controlled access. 

The Big Picture

NextGen Live combines quality, monetization, and protection to help customers:

  • Enhance viewer satisfaction

  • Protect ad revenue in an ad-blocking world

  • Secure premium content investments

This innovation continues Brightcove’s mission to lead in live streaming—with upcoming advancements in low-latency delivery, real-time engagement, and AI-powered insights.

 

What’s Next

NextGen Live is just the beginning. Brightcove’s roadmap is built to help customers stay ahead in the fast-evolving streaming landscape.

 

Try it today!

Ready to experience NextGen Live? Contact your Brightcove account team to start streaming in 4K with SSAI and DRM today.

NO MORE MANUAL TAGGING: BRIGHTCOVE’S METADATA OPTIMIZER BRINGS AI TO YOUR VIDEO WORKFLOW

Metadata Optimizer is an AI-powered assistant that auto-generates high-quality video metadata—titles, descriptions, tags, topics, and more—so your teams can publish faster with consistent, searchable libraries. Instead of starting from a blank field or chasing a taxonomy spreadsheet, you review smart suggestions, approve what you want, and move on. The result: less manual tagging, more findable content, and a smoother path from upload to audience. 

 

Why It Matters

Metadata is the backbone of video discovery and organization, yet it’s often the slowest, most inconsistent part of the workflow. Teams juggle backlogs, style guides, and ever-growing libraries—making it hard to keep content searchable, on-brand, and useful across sites, apps, and OTT. Metadata Optimizer tackles that head-on by using AI to propose structured, relevant fields at scale. It helps you maintain taxonomic consistency, improves searchability across your library, and frees creators to focus on storytelling—not data entry. It’s another step in Brightcove’s commitment to ship practical AI that solves everyday publisher challenges.

 

How it works

  • Upload or select videos in Brightcove Studio and enable Metadata Optimizer (available as part of the Brightcove AI Suite).
  • Our AI analyzes the video and returns suggested titles, descriptions, and tags aligned to common best practices.
  • You review suggestions in a clean approval view—accept, edit, or dismiss—and apply in one click (bulk actions supported).
  • You review suggestions in a clean approval view—accept, edit, or dismiss—and apply in one click (bulk actions supported).

 

Watch a quick 90-second demo to see Universal Translator in action:

 

The Big Picture

Metadata Optimizer underscores Brightcove’s product velocity and pragmatic AI approach: ship tools that remove friction, strengthen governance, and lift outcomes you can feel—like faster publishing and better findability. Combined with our broader AI Suite, it helps customers modernize their video operations without ripping and replacing existing systems. It’s durable value for libraries of any size, from a few hundred assets to millions.

 

What’s Next

We’re exploring new AI-assisted workflows to deepen automation and editorial control, including intelligent thumbnail generation, automated chaptering, and more. Expect frequent updates as we expand what AI can do for your video lifecycle.

 

Try it today!

Metadata Optimizer is available in the Brightcove AI Suite and via API.

Learn more in our Help Center

BREAK LANGUAGE BARRIERS INSTANTLY WITH UNIVERSAL TRANSLATOR

Transcend all language barriers with Universal Translator! With automatically translated captions and authentic AI voice dubbing, you can translate your videos into over 30 languages, all without leaving Brightcove. 

 

Connect your content with the world

Don’t let language limit your audience or drain your budget. With Universal Translator, Brightcove customers can now localize their videos in just minutes, keeping the authenticity of the original voice and eliminating the high costs of traditional translation and dubbing. Whether you’re a broadcaster, a sports league, or a multinational enterprise, this feature transforms how you connect with audiences everywhere. No more juggling multiple vendors, lengthy production timelines, inconsistent quality, or inflated localization bills. Just one click, and your message speaks for itself—in any language—for a fraction of the cost.

 

How it works

Universal Translator is fully integrated into Brightcove Studio and API, so you can localize your videos without leaving your workflow:

  • Transcription & translation – The system transcribes your video, then translates it into your language of choice, from over 30 supported languages.
  • Reviews & editing – You have full editorial control to check and refine AI-generated transcripts before dubbing begins.
  • Authentic AI dubbing – The dubbed track mimics the original speaker’s tone, style, and pacing for a natural, well-synced result.
  • One-Click publishing – All done directly in Brightcove, no external tools or file exports required.

 

 

Watch a quick 90-second demo to see Universal Translator in action:

 

Real-world impact

For Media & Sports – A global news outlet can publish breaking news in Spanish, French, Arabic, and Mandarin within minutes, growing reach and engagement. Sports leagues can deliver highlight reels to fans worldwide, in their native tongue, by game-day evening.

For Enterprise – Multinational companies can instantly localize CEO messaging or training content for employees across regions, ensuring every team member receives the message clearly and inclusively.

In both cases, what once took weeks of translation and voice work can now be done in minutes—with consistent branding, tone, and quality.

 

 

What’s next?

We’re exploring expanded language support, finer voice-style customization, and even real-time translation capabilities. Our goal: to make Brightcove the fastest, easiest, and most accurate way to bring your video content to a global audience.

 

 

Try it today!

Universal Translator is available now in Brightcove Studio and via API.

Learn more in our Help Center

セキュリティアップデート: Salesforce–Salesloft Drift インシデント

更新日: 2025 年 9 月 4 日

 

以下の文章を追加しました:
共有された情報には、クライアントシークレット、API トークン、パスワードなどの認証情報が含まれている可能性があります。これらは漏洩したものとみなすべきです。サポート対応を通じて当社と共有された可能性のある認証情報については、必ずローテーション(再発行・更新)していただくことを強く推奨いたします。

 


 

セキュリティ研究者により、Salesforce と連携する Salesloft Drift アプリケーションに対する攻撃が最近確認されました。Mandiant および Google Threat Intelligence Group の報告によると、UNC6395 と識別された脅威アクターが侵害された OAuth 連携を悪用し、2025 年 8 月 8 日から少なくとも 8 月 18 日までの間、Salesforce 顧客インスタンスに限定的にアクセスしたとされています。主な目的は認証情報の窃取であると考えられています。公式な Google Threat Intelligence Group の報告は [こちらのリンク] からご覧いただけます。


本件は広範囲に及ぶインシデントであり、Brightcove プラットフォームが関与したことを示す証拠は一切ございません。

 

想定される影響データ

影響を受けた可能性があるのは、当社が一部のカスタマーサポート業務に利用している Salesforce に関するデータです。これには以下が含まれる可能性があります。

  • 一般的な業務用連絡先情報(氏名、業務用メールアドレス、電話番号、役職、会社名)

  • カスタマーサポートに関する情報(ノート、議論の要点、通話メタデータ、サポート対応中に共有された可能性のあるケース記述)

  • 共有された情報には、クライアントシークレット、API トークン、パスワードなどの認証情報が含まれている可能性があります。これらは漏洩したものとみなすべきです。サポート対応を通じて当社と共有された可能性のある認証情報については、必ずローテーション(再発行・更新)していただくことを強く推奨いたします。

  • Bright Spot ユーザーのコミュニティ活動(プロフィール情報、活動内容、投稿内容)

  • Live パッケージアドオンをご利用中のアカウントに関するイベント情報(イベント名、日付、時刻、場所)

 

当社の対応

当社は本件を把握次第、Salesforce および Salesloft と連携し、直ちにすべての OAuth トークンを失効させ、Drift との連携を無効化しました。現在も Salesforce と緊密に連絡を取りながら調査を継続しております。本件が解決するまでの間、必要に応じて本記事を更新いたします。

 

注意事項

この種のインシデントは、フィッシング攻撃など二次的な攻撃に利用される場合があります。予防措置として、不審なメールやログイン情報を求めるリクエストに対しては、特にご注意くださいますようお願い申し上げます。

 

サポート対応を通じて当社と共有された可能性のある認証情報については、必ずローテーション(再発行・更新)していただくことを強く推奨いたします。

 

Brightcove Confidential

Security update: Salesforce–Salesloft Drift incident

Updated September 4, 2025, to include the following passage:

  • Information shared may include credentials, such as client secrets, API tokens, and passwords. These should be considered compromised. We strongly encourage customers to rotate any credentials that they may have shared with us via support interactions.


 

The incident


Security researchers recently identified an attack against the Salesloft Drift application, which integrates with Salesforce. According to reports from Mandiant and the Google Threat Intelligence Group, a threat actor (UNC6395) exploited compromised OAuth integrations to gain limited access to Salesforce customer instances beginning August 8, 2025 through at least August 18, 2025. The primary aim is believed to be credential harvesting. The official Google Threat Intelligence Group report is available at this link.

 

 

This was a widespread incident and there’s nothing to suggest it involved the Brightcove platform.

 

 

Data potentially exposed


The data potentially exposed relates to Salesforce, which we use for some customer support purposes.
This data may include the following:

      • Standard business contact details (name, work email, phone, job title, company)

      • Customer support interactions (notes, discussion points, call metadata, case descriptions potentially containing information shared during support interactions)
        • [Added] Information shared may include credentials, such as client secrets, API tokens, and passwords. These should be considered compromised. We strongly encourage customers to rotate any credentials that they may have shared with us via support interactions.

      • Community activity for Bright Spot users (profile information, activity, posts)

      • Event metadata for accounts with an active Live package add-on (event names, dates, times,  locations)


    Our response


    As soon as we learned of the incident, and in collaboration with Salesforce and Salesloft, we revoked all OAuth tokens and disabled Drift integrations.
    We’re in regular contact with Salesforce as their investigation continues. We‘ll update this post with additional information, where relevant, until the matter is resolved.

     

    Precaution


    Incidents of this kind can sometimes be followed by phishing attempts. As a precaution, we encourage particular vigilance when it comes to unusual emails or requests for login details. 

     

    [Added] We strongly encourage customers to rotate any credentials that they may have shared with us via support interactions.

     

     

    Brightcove Confidential