Last Updated: 4-April-2022
Brightcove Inc. and its affiliates (“Brightcove” or “we”) want you to be familiar with the types of cookies used on our websites, how we use information collected through cookies, and the choices you have regarding cookies. This Cookies Policy (“Cookies Policy”) describes our practices with respect to cookies used on our website located at http://www.brightcove.com/ and other Brightcove websites where this Cookies Policy is made available (“collectively, the “Site”).
The Site uses both session cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to help remember use preferences and improve the user experience. Cookies that we may use could also be grouped into the following categories (and may include persistent or session cookies depending on the context):
List of cookies that may be used on the Site:
|Sites(s)||Cookie Name||Cookie Duration|
|Brightcove.com, Landing Pages||Persistent|
|Brightcove.com, Landing Pages||HotJar||Persistent|
|All||Brightcove||Session and Persistent|
|Brightcove.com, Landing Pages||Eloqua||Persistent|
|Brightcove.com, Zencoder.com||Casale Media Online Ad Exchange||Session and Persistent|
|Brightcove.com, Zencoder.com||Rubicon Project||Persistent|
|Brightcove.com, Zencoder.com||Session and Persistent|
|Brightcove.com, Landing Pages||Reactful||Persistent|
It is possible to adjust your web browser preferences to alert you when a cookie is deployed your computer, to block cookies altogether or to activate or later de-activate cookies once deployed to your computer.
To learn more about how to control cookie settings through your browser:
We may also use web beacons on our Site and in email communications. Web beacons, also known as clear GIFs or single-pixel GIFs, are small image files that we, or our third-party service providers, place on our Site and in emails. Alongside cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page on the Site, or opened or acted upon an email. This information allows us to measure the performance of our Site and our email campaigns.
Advertising on Third-Party Websites and Ad Networks. We partner with third parties to manage our advertising on the Site and third-party websites, which may include serving or tracking advertisements on or relating to the Site. Our third-party service providers may use technologies such as cookies to gather information about your activities on the Site and third-party sites in order to provide you advertising based upon your browsing activities and interests. The privacy policies of those third parties will govern your interactions with such third-party websites or ad networks.
We support the self-regulatory principles for online behavioral advertising (Principles) published by the Digital Advertising Alliance (DAA). This means that we allow you to exercise choice regarding the collection of information about your online activities over time and across third-party websites for online interest-based advertising purposes. More information about these Principles can be found at www.aboutads.info. If you want to opt out of receiving online interest-based advertisements on your internet browser from advertisers and third parties that participate in the DAA program and perform advertising-related services for us and our partners, please follow the instructions at http://www.aboutads.info/choices, or http://www.networkadvertising.org/choices/ to place an opt-out cookie on your device indicating that you do not want to receive interest-based advertisements. Opt-out cookies only work on the internet browser and device they are downloaded onto. If you want to opt out of interest-based advertisements across all your browsers and devices, you will need to opt out on each browser on each device you actively use. If you delete cookies on your device generally, you will need to opt out again.
If you are located in the European Union, please see this guide for ways to opt out of receiving targeted advertising from participating third-party advertisers.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. Your IP address is a number that is automatically assigned to the device you are using by your ISP and, in many cases, IP addresses are shared by multiple people or computers and may be dynamically generated (meaning they change over time). This number is identified and logged automatically in our server log files whenever you use the Site, along with the time(s) of your visit(s) and the page(s) you visited. We may combine this automatically-collected log information with other information we collect from you. We do this to improve the functionality of the Site.
Analytics. We use third-party analytics provided by Google Analytics. For information on how Google Analytics collects and processes information about you and information on how to opt out from Google’s collection of information from you, please visit Google's Opt-out policy.
Attn: Privacy Team
281 Summer Street
Boston, MA 02210
Please be sure to include sufficient information so we can understand and respond to your specific question or request.