Thoughts on Chaptering

Thoughts on Chaptering

I love chaptering. I know it's hard to imagine how doing something so simple as breaking up one video into multiple parts can cause excitement, but it does. Let me explain: online video is supposed to be about engagement. Users watch video to learn, to preview goods they are thinking about buying, to be entertained and so on. But, far too often I see publishers that simply post their video online with nary a thought to whether or not consumers will be engaged. It shouldn't be this way, and Brightcove can help.

For instance, one way to increase engagement is to chapter your video. Traditionally, chaptering video has been about either:

  1. Chopping one long video into segments so that a user can seek backwards and forwards to editorially pre-determined points, or
  2. Inserting cue points into a video asset's timeline to show the user where the chapters are.

For reference, a cue point is just a point on the timeline that can consist of some metadata or indicate a point in time. In this post, I will focus on Brightcove Video Cloud's cue point system from both a media and marketing perspective.

Media:

  • Cue points are typically used for mid roll ad breaks. Below is an example of what this looks like:

  • They can also be used to break up extra-long form content so users can seek without loading separate assets. In this example, you can see how we have integrated chapterting into our own Brightcove PLAY video archive:

What about Monetization?
Mid-roll ads can be set up during batch ingest, via media API, or directly in Video Cloud. This link describes how to insert this when using batch ingest.

eLearning
Cue points can also be used for eLearning purposes such as:

  • Quizzes: break up your content at pre-determined points and use the overlay function of the Smart Player API to load in a relevant question or two
  • Showing chapter notes
  • Governance (pharmaceutical, financial, etc.)
  • Instead of overlaying mandated governance notes in 6pt font, show them dynamically at the right time in a text area to the side of the player

How this is built:

Each cue point has metadata associated with it. This metadata can be something as simple as "1234987" to indicate a SKU, or something complex. For example, here's a more complex example from the same opera mentioned earlier:

title=Da, Vetter, sitze du fest!|artists=Richard Croft, Eric Owens, Bryn Terfel|featured=false|isFree=false|ISRC=USY3P1202195

When this cue point is reached in the timeline, a cue point event is dispatched by the Video Cloud Smart Player API. We recommend attaching an event listener for this event type and then taking the appropriate action. In this case, it would be splitting the "message" based on 'pipes' and then placing each part of the message into the appropriate field in the page.

Lastly, make sure to watch your engagement score climb as users become further engaged with your video by running Engagement Reports in Video Cloud's analytics dashboard:

Do you have any further tips for taking advantage of cue points to drive engagement? I'd love to hear from you in the comments section.