January 2011 - What was the Brightcove Community up to?

In January, the team here @ Brightcove headquarters in Cambridge, MA was undoubtedly searching the web for the keywords "Nor'easter" or "blizzard" on a weekly basis.  However, the users in our global Community where hard at work ingesting, publishing and distributing video, despite their climate!! 

Here's a look at what the Brightcove community was up to, while the weather outside was frightful.

 Top search terms on support.brightcove.com

*Hot topics* discussed with our Account Management team

  • Encoding spec recommendations
  • Advertising on HTML5 players
  • Akamai HD with Live DVR
  • Apple HTTP Streaming
  • Live streaming delivery to iOS devices

What users are reading!

Most popular feature request

  • Live streaming delivery to iOS devices

If you have suggestions or feature feedback, visit: The Suggestion Box and post your comments!

Top Customer Support ticket subjects

  • Batch Upload
  • Media Module
  • Live Streaming setup
  • Aspera setup
  • Smart players

Most watched training videos

  1. Navigating Brightcove Studio
  2. Navigating Media Module
  3. Quick Video Publishing

Total training video views: 6,414

Forums activity (forum.brightcove.com)

  • Number of forums posts = 299
  • Total Posts Read = 3998
  • Total time spent on Forums = 130.8 hours
  • Top Search terms:

New registrations to the forums: 65!

If you are a Brightcove user and haven't signed up for our forums yet, why not do it now?! Click here!


--- The Brightcove Community Team