In January, the team here @ Brightcove headquarters in Cambridge, MA was undoubtedly searching the web for the keywords "Nor'easter" or "blizzard" on a weekly basis. However, the users in our global Community where hard at work ingesting, publishing and distributing video, despite their climate!!
Here's a look at what the Brightcove community was up to, while the weather outside was frightful.
Top search terms on support.brightcove.com
*Hot topics* discussed with our Account Management team
- Encoding spec recommendations
- Advertising on HTML5 players
- Akamai HD with Live DVR
- Apple HTTP Streaming
- Live streaming delivery to iOS devices
What users are reading!
- http://support.brightcove.com/en/docs/delivering-video-html5-and-smart-players
- http://support.brightcove.com/en/docs/player-templates
- http://support.brightcove.com/en/docs/category/players
- http://support.brightcove.com/en/docs/category/uploading-and-encoding
- http://support.brightcove.com/en/docs/quick-video-publishing
Most popular feature request
- Live streaming delivery to iOS devices
If you have suggestions or feature feedback, visit: The Suggestion Box and post your comments!
Top Customer Support ticket subjects
- Batch Upload
- Media Module
- Live Streaming setup
- Aspera setup
- Smart players
Most watched training videos
Total training video views: 6,414
Forums activity (forum.brightcove.com)
- Number of forums posts = 299
- Total Posts Read = 3998
- Total time spent on Forums = 130.8 hours
- Top Search terms:
- "Video"
- "Caption"
- "SDK"
- "JavaScript"
- "Player"
New registrations to the forums: 65!
If you are a Brightcove user and haven't signed up for our forums yet, why not do it now?! Click here!
--- The Brightcove Community Team