GDPR & Brightcove

We have undertaken the following actions in connection with GDPR compliance:

• Modifying our products to reduce collection of personal data and ensure compliance with GDPR requirements for processing personal data.
• Making sure our data deletion practices comply with GDPR’s right of erasure requirement.
• Providing a simple means of deleting, modifying, and exporting the personal data of data subjects for our customers using Audience and Gallery.
• Updating product design policies to ensure our engineers are building products with privacy principles in mind.
• Updating our privacy policies to keep our website visitors and customers informed of how we may collect and use their information.
• Entering into Data Processing Amendments with current customers and vendors to reflect the parties’ GDPR security obligations and privacy requirements.
• Reviewing our marketing practices to ensure we are communicating with prospects and customers in a manner that respects their rights under GDPR.
• Reviewing our security practices to ensure that the personal data we process on behalf of our customers, through their use of our services, is adequately protected.
• Certifying to Privacy Shield, as a reflection of our commitment to our customers, that we maintain adequate safeguards for transfer of personal data from the EU to the US.

Finally, while GDPR has driven our evaluation and enhancements, the EU’s ePrivacy Regulation is still being finalized, so further updates and changes may be made to ensure continued compliance with privacy regulations that apply to Brightcove’s provision of services and marketing practices.